Our practice has benefited immensely from Charlotte Connect. We are seeing more patients than before and we’re able to schedule them sooner while improving their access to care. Our administrative team members have more time to schedule referral appointments and we’ve been able to expand our reach in the community as a result.”
– Cori Beard, Senior Manager of Business Operations, Child & Family Development
If you are a patient, please contact your healthcare provider directly. Please do not send any sensitive personal or health information.
Complete the form to let us know you’re interested in using Charlotte Connect.
Easily manage patient referrals from one screen.
The Charlotte Connect platform is a healthcare referral management solution that offers a faster, more convenient way to send, track and receive referrals. Whether via fax or online, every referral that comes in can be managed from a single screen. That means scheduling referred patients twice as fast, improving patient access and ensuring better continuity of care.
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With Charlotte Connect, healthcare providers can:
Chat 1:1 in real-time with patients and referring providers
Share documents
without using fax or email
Check status of referred patients
Quickly schedule referred patients
© 2021 Phreesia™
Improve patient access and simplify your referral management.
Join a local provider network on Charlotte Connect, an online referral platform.
Cut your patient referral scheduling time in half
Charlotte Connect Pricing & Packages
Lite
For coordinating with other provider groups
FREE
$1 per appointment request
For processing all referrals in one place
Core
$3 per appointment request
For quicker and more convenient scheduling
Plus
*Available for select PM systems
Send, receive and track referrals in Appointments Hub
Online appointment request form for patients and providers
Two-way chat with other providers
Document exchange with other providers
Analytics on referral sources and trends
Network Liaison support for referring providers
Basic fax integration into Hub
(manual upload, processed in 24 hours or less)
Insurance verification for all incoming referral requests
Scheduling integration from Hub directly into PM*
Premium fax integration into Hub
(processed in 3 hours or less)
Two-way chat with patients in Hub
Broadcast messaging to patients in Hub (coming soon)
Patient self-scheduling from website, text or email*
Direct scheduling for referring providers*
Charlotte Connect Pricing & Packages
LITE
For coordinating with other provider groups
FREE
Send, receive and track referrals
Online appointment requests from patients & providers
Two-way chat with other provider groups
Document exchange with other provider groups
Referrals analytics
Network Liaison support
Free trial of basic fax integration
Includes:
$1 per appointment request
Includes Connect Lite and:
For processing all referrals in one place
CORE
Basic fax integration
Insurance verification for all incoming referral requests
Scheduling integration directly into PM*
$3 per appointment request
Includes Connect Core and:
For quicker and more convenient scheduling
PLUS
Premium fax integration
Two-way chat with patients
Broadcast messaging to patients
Patient self-scheduling from website, text or email*
Direct scheduling for referring providers*
*Available for select PM systems